Shipping policy

1. Shipping Locations

We currently ship from the United States to all provinces and cities in Vietnam.

2. Processing Time

All orders are processed within 2–4 business days.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

3. Shipping Time

Estimated delivery time to Vietnam: 7–14 business days (depending on the destination and customs processing).

Please note: Delays may occur due to customs clearance or unforeseen circumstances.

4. Shipping Rates

Shipping fees are calculated at checkout based on the weight and destination of your order.

Free shipping may be offered for orders over a certain amount (if applicable).

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order via our website or the carrier’s website.

6. Customs, Duties, and Taxes

All international shipments may be subject to import duties and taxes, which are the responsibility of the customer.

We are not responsible for any customs delays.

7. Delays or Issues

If your package is delayed or lost, please contact us at [your email address] with your order number. We will do our best to assist you.